Mock Listening — Test 40 Listening

Section 1Questions 1–10

Library Volunteer Application

Questions 1–7

Choose the correct letter, A, B or C.

Example

The woman says she is interested in

C unpaid work

1 The librarian says that training always includes

A computer skills B basic medical skills C interpersonal skills

2 All library service volunteers have to

A record their arrival and departure B stay within 'staff only' sections C wear a uniform

3 The woman would be entitled to a contribution towards the cost of

A transport by minibus B parking at the library C public transport

4 One recent library project involved

A labelling historical objects B protecting historical photographs C cataloguing historical documents

5 At present, the library is looking for people to

A record books onto CD B tell stories to children C read books to the blind

6 The woman says she is interested in a project involving

A taking library books to people in hospital B delivering library books to people at home C driving the disabled to the library

7 The woman agrees to work for

A two hours per week B four hours per week C six hours per week

Questions 8–10

Choose THREE letters A–G.
Which THREE of the following must be provided by all volunteers?

Select three options.

A civil conviction check B signed copy of commitment C certificates to indicate qualifications D emergency contact information E date of birth F signature of parent or guardian G referees

Section 2Questions 11–20

Air Pollution in Canada

Questions 11–14

Complete the sentences below.
Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.

11 'Canadian Clean Air Day' will be held on .

12 Air pollution may be responsible for deaths every year in Canada.

13 The sector most responsible for smog-producing pollutants is .

14 Scientists now know that even of pollutants can be harmful.

Questions 15–20

Complete the sentences below.
Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.

Reducing Air Pollution

Individual action

respond to the 15 'Challenge'
walk, cycle or car-pool to work
use public transit
16
17 your domestic equipment

Government action

emission reduction in the 18 region of US and Canada
move towards 19 (e.g. less sulphur in gasoline & diesel)
reduction of pollutants from 20 and power plants

Section 3Questions 21–30

Field Trip to Kenya

Questions 21–30

Complete the form below.
Write NO MORE THAN THREE WORDS for each answer.

Field Trip to Kenya

Area of country:	the 21 of Kenya
Accommodation:	Marich Pass Field Studies Centre in traditional 'bandas' (bring mosquito 22) study areas: 23, lecture room, outdoor areas
Type of environment:	both 24 (environment and culture)
Activities:	interviews (with interpreters) 25 (environment and culture) morphological mapping projects (all connected with 26 issues)
Jack's group did project on:	27 supply and quality issues
Expeditions:	to Sigor (a 28) to study distribution to the Wei Wei valley to study agricultural production to a 29
Evaluation:	logistics – well run gave insight into lives of others provided input for his 30

Section 4Questions 31–40

Supermarket Website Research

Questions 31–34

Complete the flow chart below.
Write ONE WORD for each answer.

Research methodology

STAGE 1

Discussion with supermarket department manager to decide on the store's 31 for the website

Decision to investigate website use as a 32 way for customers to communicate problems

STAGE 2

Design of questionnaire to identify customers' experiences and 33 to problems

Data collected from 34 with customers in four branches of the supermarket

Analysis of responses

Questions 35–40

Choose the correct letter, A, B or C.

35 Which pie chart shows the percentage of respondents who experienced a problem in the supermarket?

A Pie chart A B Pie chart B C Pie chart C

36 Which pie chart shows the reasons why customers failed to report the problem directly to supermarket staff?

A Pie chart A B Pie chart B C Pie chart C

37 How might the student's website help the supermarket, according to the manager?

A it would support the expansion of the company B it would allow the identification of problem areas C it would make the company appear more professional

38 The student says one problem in that some customers

A do not have computer skills B do not have their own computer C do not have access to a computer

39 Further observation of website use is necessary because of

A the small size of the sample B less chance to evaluate the objects C the unrepresentative nature of the respondents

40 One positive result of the website for the supermarket staff could be

A greater support from management B less chance of unfair complaints C greater cooperation between staff

Select Test Mode

Practice Mode

Simulation Mode

Mock Listening — Test 40 Listening

Ready to begin?

Library Volunteer Application

Air Pollution in Canada

Reducing Air Pollution

Field Trip to Kenya

Supermarket Website Research

📄 Answer Key